Clarity Call Analysis Software :: About

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Introduction

Clarity is a Web-based Call Analysis Software. It connects to an EPABX and collects Call Detail Records(CDRs) over a serial/lan or similar communication link. The collected data is processed in real-time and made available for reporting. The user can connect using a browser and generate reports.

Report Screen




  • Clarity Call Analysis Software is used to better understand how the EPABX is used by the organisation.
  • It connects to the EPABX over a serial link or over a lan link. Call Detail Records (CDRs) are collected in real-time and processed.
  • The data once processed is instantly made availabe for analysis. The user can access Clarity using a Web-Browser like IE, Google Chrome, Firefox etc.
  • The user can see calls as they are processed live, and generate reports on data that is already processed. The reports can be downloaded in PDF / Excel formats.