Clarity Call Analysis Software :: Features

Web-Based User Interface

Clarity can be accessed using a browser like Google-Chrome, Internet Explorer or FireFox. To access Clarity, no seperate software has to be installed. It's website is designed in such a manner so that accessing it from tablets or mobile devices is easy.

View Live Call Processing

Clarity shows live call processing status with details like time-of-call, dialled number, caller-id and duration of call.

Download Reports in PDF/MS-Excel Format

All reports are available for download. You can either download a single page, multiple pages or the entire report. The reports can be downloaded in either PDF or MS-Excel Formats

Three Level User Access

Three levels of user access are available. An extension can view his own reports, or of those extensions in his department or of all extensions depending on his Access-Level.

Graphical Reports for more clarity

Clarity has Graphical reports so that call trends are easily visible. It helps in cutting through the clutter and identifying patterns that would not be otherwise recognisable.

Quickly see Recently Processed Calls

You can see the latest calls as soon as the call is over. The call processing is done in Real Time.

Open Multiple Reports at the same time

You can open multiple reports simultaneouly. You can view list of your current reports and jump to any report.

Configurable from the Web

Clarity can be configured from the Web-UI. The administrator need not come to the machine on which it is installed to configure Clarity.